Reference

Read Our Terms Before You Open an Account

Q: How do I request a copy of my personal data?

Email your request to support@kasih123.best from your registered email address. Include your account ID and specify which data you need. We aim to respond with a data export within seven business days of receiving a valid request.

These terms and conditions govern every account, transaction, and interaction you have with kasih123 — covering how deposits via DANA, OVO, GoPay, and QRIS are processed, what your…

Account Rights & ObligationsDANA, OVO, GoPay, QRIS TransactionsDispute & Complaint ProcessAccount Suspension RulesPrivacy & Data Retention

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Explore What These Terms Actually Cover

kasih123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating an account on kasih123, you agree to the full set of rules outlined here. These terms apply to all activity on your account — from your first deposit via GoPay or QRIS to any withdrawal request you submit. We may update these terms at

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any time; continued use of your account after a posted update means you accept the revised version. Eligibility to access our services depends on local law where you are located. Indonesian users in cities such as Medan should confirm that their access and use aligns with
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applicable local regulation. If you disagree with any part of these terms, the correct step is to close your account and stop using the platform.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

Reach Us With Any Terms-Related Questions

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under our rules, our support team is available to help.

Live Chat Start a live chat session directly from your account dashboard. Our agents handle terms disputes, account flag queries, and transaction clarifications Monday through Sunday, 08:00–23:00 WIB.

Email Support Send a detailed written query to our support address at [email protected]. We aim to respond within 24 hours for terms and account-policy related cases submitted by Indonesian users.

WhatsApp Helpline Reach our team on WhatsApp for faster back-and-forth on account terms questions. Available during operating hours; include your registered account email so we can pull up your case immediately.

ACCOUNT INTEGRITY

Browse How kasih123 Protects Your Account

We apply specific operational controls to keep your account and transaction data handled correctly under these terms.

Data Handling

Your personal details — name, email, phone, and payment method (DANA, OVO, GoPay, QRIS) — are stored on encrypted servers. We do not sell or share your data with third-party advertisers under any circumstance.

Cookie Policy

We use session cookies to keep you logged in and performance cookies to measure which pages load slowly. You can manage cookie preferences in your browser settings at any time without losing your account data.

Account Security

Each account is protected by password authentication and optional two-step verification via your registered mobile number. If you suspect unauthorised access, contact live chat immediately so we can freeze the account pending review.

Data Retention

We retain account records, transaction logs, and support tickets for a minimum of five years in line with standard financial record-keeping practice. You may request a copy of your stored data by emailing [email protected].

Terms Change Notices

When we revise these terms, we post a dated notice on this page and send a notification to your registered email address. The effective date of any change is stated clearly at the top of the updated document.

Dispute Resolution

Disputes about account actions or transaction errors should be raised within 30 days of the event via email to [email protected]. We aim to issue a written decision on each case within seven business days of receiving full details.

Check Answers to Common Terms Questions

These are the questions we receive most frequently about our terms and conditions. Each answer reflects the actual policy as it applies to accounts registered in Indonesia. If your question is not covered here, our support team is available via live chat or email during operating hours.

Yes. All transactions processed through DANA, OVO, GoPay, and QRIS fall under these terms. Deposit and withdrawal rules — including processing windows and minimum amounts — are detailed in the payments section of your account dashboard.

No. We notify you by email at your registered address and post a dated update on this page before any revised terms take effect. Continued use of your account after the effective date is taken as acceptance of the changes.

Depending on the severity, we may issue a warning, temporarily suspend your account, or close it permanently. You will receive a written explanation via email, and you have 14 days to raise a formal dispute through our support team.

Email your request to [email protected] from your registered email address. Include your account ID and specify which data you need. We aim to respond with a data export within seven business days of receiving a valid request.

Access to our services depends on local law. We encourage all Indonesian users to confirm that their use of this platform aligns with regulations applicable in their region before creating an account or making any transactions.

We retain transaction records, including all DANA, OVO, GoPay, and QRIS payment logs, for a minimum of five years. You can view recent transaction history directly in your account under the Wallet section at any time.

Contact our live chat or email support during operating hours (08:00–23:00 WIB) and request account closure. Any pending withdrawals will be processed before the account is deactivated, in line with standard withdrawal verification steps.

Read Our Terms Before You Open an Account

Reach Us With Any Terms-Related Questions

Browse How kasih123 Protects Your Account

Data Handling

Cookie Policy

Account Security

Data Retention

Terms Change Notices

Dispute Resolution

Check Answers to Common Terms Questions

01 Do these terms apply to my deposits made via DANA or OVO?

02 Can kasih123 change the terms without telling me?

03 What happens to my account if I violate the terms?

04 How do I request a copy of my personal data?

05 Is access to kasih123 available to all users in Indonesia?

06 How long does kasih123 keep my transaction history?

07 What is the process if I want to close my account?

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